Interesting video from the FT on Moncler, above. London’s more tony neighbourhoods of Chelsea and Belgravia have seen an explosion of thick down jackets over the past three years, mostly colourful, all with the same logo on them. They are worn as much by macho Eurotrash as Yummy Mummies. The brand is seemingly reaching a tipping point, where exclusivity leads to a bling reputation, where mass acceptance is quickly followed by mass exodus. La Martina has done a good job of steering clear of such waters, as we reported on in a state of retail article. While Moncler considers its IPO and a strategy for selling hot coats in Hawaii, North Face takes a completely different tack, embracing its mass appeal while still communicating an aspirational feel by showcasing the demanding professionals who use their apparel.
Zeitgeist doesn’t see many people in Europe on the ski slopes wearing Moncler, and doesn’t see many players on the polo field wearing La Martina (unless they are a sponsor). North Face, on the other hand, seems to have a deeply-seated place among hikers and skiiers, particularly in North America. Time – and a sound strategy – will tell whether Moncler retains its exclusive airs.
“The King’s Speech” helps reflect the importance of knowing your audience. This example illustrates that sometimes, as counter-intuitive as it might be to do something, if it will cater to your target demographic, it’s worth the risk.
It might seem silly to bother paying people to staff the till, bar and manage the projection room at 10.30 in the morning at an art-house cinema, opening far earlier than usual. But when the film appeals to an older demographic (who make up an increasing part of the movie-going audience, as well as the country), in a London borough like Chelsea that skews old, with traditional mindsets that enjoy Merchant Ivory films and a low opportunity cost of time [they're retired], it makes perfect sense.